Privacy Policy

Effective Date: March 9, 2026

Last Updated: April 6, 2026

Deemoo AI ("we," "us," or "our") operates the Deemoo AI application and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, store, and protect your information when you use the Service.

1. Information We Collect

Account Information

When you create an account, we collect your email address and your name.

Uploaded Content

When you upload study materials (including but not limited to text, documents, images, audio, and video), we store and process this content to generate flashcards, quizzes, and other study materials. Your uploaded content is associated with your account and is not shared with other users.

Usage Data

We collect anonymized, cookieless usage analytics that do not contain personally identifiable information. We also collect in-app study progress data (such as cards studied, quiz scores, and streaks) to provide and improve the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your uploaded content using artificial intelligence to generate study materials
• Send transactional communications (such as account verification and service notifications)
• Track your study progress and provide personalized learning insights
• Manage subscriptions and entitlements
• Detect, prevent, and address technical issues or misuse of the Service

3. Third-Party Services

We work with trusted third-party service providers to operate the Service. These providers may process your information solely on our behalf and in accordance with our instructions. Categories of providers include:

• AI processing providers — to analyze your uploaded content and generate study materials. Content sent to our AI provider is subject to their respective privacy policies.
• Cloud infrastructure and storage providers — to securely host and store your data and uploaded files.
• Subscription management providers — to manage in-app subscriptions across mobile platforms.
• Email service providers — to deliver transactional communications.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating the Service, subject to confidentiality obligations
• If required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of Deemoo AI, our users, or the public
• In connection with a merger, acquisition, or sale of assets, in which case you will be notified

We may use aggregated or de-identified data that cannot reasonably be used to identify you for any purpose, including improving the Service and conducting research.

5. Data Storage and Security

Your data is stored using industry-standard security practices, including encrypted cloud databases and encrypted cloud storage. All data transmitted between your device and our servers is protected using HTTPS/TLS encryption. While we implement commercially reasonable safeguards, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide the Service. You may delete your account at any time through the app settings, which will permanently remove your account data, uploaded content, and study progress. Deletion requests are processed within 30 days. We may retain certain information as required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).

7. Children's Privacy

The Service is not directed at children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take steps to promptly delete it.

8. Cookies

Our website uses cookieless analytics that do not collect personal data. The Service does not use tracking cookies or third-party advertising cookies.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Request a portable copy of your data
• Object to or restrict certain processing of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at hello@deemoo.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes through the app or by email. Your continued use of the Service after such changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

12. Contact

If you have questions or concerns about this Privacy Policy, please contact us at hello@deemoo.ai.